🛡️ Privacy Policy

1. Information We Collect Updated

• Personal Data: name, email, phone, WhatsApp ID (automatically captured from links), payment info via Stripe/PayPal, location data (ZIP/city/state/county).
• Financial & Household Data: income range, household size, and specific needs you share — used exclusively for eligibility validation against programs.
• Blueprint Usage Data: number of blueprints generated, remaining quota, blueprint categories accessed, and timestamps of generation.
• Behavioral Data: program views, application progress, category interests, engagement triggers for reminders.
• Communication Data: WhatsApp message content, timestamps, read receipts, opt-out requests.
• Technical Data: device info, IP address, browser/OS, analytics data.
• NGO Interaction Data: which verified nonprofits you view, reliability scores displayed.
• User-Generated Content: testimonials, screenshots, feedback for marketing (with consent).

8 Categories We Organize: Financial, Housing, Health, Employment, Legal, Food & Basic Needs, Government Benefits, Education. Your interactions within these categories help us personalize your experience.

2. WhatsApp Communication Updated

• Automatic Number Capture: When you use our WhatsApp links, we automatically capture your phone number for service delivery.
• Communication Types: Trial reminders (Day 3, Day 6, 1 hour before renewal), benefit updates (1-2 per month), and support responses.
• TCPA Compliance: We comply with Telephone Consumer Protection Act regulations for automated messaging.
• Opt-Out: Reply “STOP” to unsubscribe from promotional messages. Service-related messages (e.g., renewal reminders) will continue.
• Carrier Charges: Standard messaging rates apply; we are not responsible for carrier fees.
• Message Frequency: During your 7-day trial, you’ll receive approximately 3-7 messages total. After trial, you may receive 1-2 updates per month unless you opt out.
• Data Usage: WhatsApp numbers used exclusively for LifeHustleAI service delivery and support.

3. Purpose of Processing Updated

• Eligibility Validation: We process your income, household size, and location data to run AI-powered eligibility checks against thousands of federal, state, and local programs. This is core to our service and requires this data to function.
• Blueprint Quota Management: Track your blueprint usage to enforce plan limits (3 total during trial, 5 per day on premium) and ensure fair access.
• Deliver personalized program matches across 8 categories
• Customer support via email/WhatsApp
• Trial, subscription, and payment management
• AI personalization and service improvement
• Fraud, abuse, and compliance monitoring
• Legal or regulatory compliance
• Marketing, UGC display, and social proof (with consent)

3.5 Blueprint Quotas & Tracking New

To ensure fair usage of our platform and enforce your subscription limits, we track:

• Number of blueprints generated during your trial period (limit: 3 total)
• Daily blueprint count for premium subscribers (limit: 5 per day)
• Categories accessed for each blueprint (Financial, Housing, Health, etc.)
• Generation timestamps to enforce daily resets at midnight UTC
• Quota reset tracking to ensure unused blueprints don’t roll over

This data is used exclusively to enforce your plan limits and ensure all users have fair access to our AI-powered blueprint generation service. Quota data is retained for 90 days and is never shared with third parties.

4. Legal Basis for Processing

• Consent: explicit opt-in via WhatsApp/funnel or account signup
• Contract: for subscription delivery and payment processing
• Legal obligation: compliance with US federal/state laws
• Legitimate interests: fraud prevention, service improvement, marketing with consent

5. Sharing & Disclosure

• Payment Processors: Stripe/PayPal receive payment data per their privacy policies; we don’t store full payment details.
• AI Providers: Third-party AI services process inputs temporarily for blueprint generation.
• Hosting Providers: Google Cloud for secure data storage and processing.
• Legal Compliance: Data shared when required by law, subpoena, or government request.
• Business Transfers: In merger, acquisition, or asset sale scenarios.

We never sell your personal data. Period.

6. Cookies & Tracking

We use cookies and similar technologies to ensure website functionality, analytics, performance monitoring, and lawful marketing.

• Users may manage via cookie banners or browser settings
• Disabling cookies may reduce functionality of the site or AI service

7. Security

• SSL/TLS encryption in transit
• Role-based access control internally
• Regular security audits and vulnerability scanning
• Data minimization and retention policies applied

⚠️ No system is 100% secure; users assume limited risk of transmission/storage.

8. Your Rights (GDPR & CCPA)

• Access, correct, or delete personal data
• Withdraw consent at any time
• Request a machine-readable data export
• Opt-out of marketing communications
• Request UGC removal or opt-out from social proof display

Submit requests via skylindigitechllc@gmail.com. We respond within 30 days.

9. Data Retention Updated

• Blueprint input/output data and quota tracking: 90 days for service delivery, compliance, quota enforcement, and service improvement
• WhatsApp communications: 2 years for service continuity and legal compliance
• Payment data: Managed by Stripe/PayPal per their policies
• UGC: Retained until consent revocation or deletion request
• Audit logs: 2 years for security and compliance
• Refund-related data: If our system finds zero programs matched to your situation and you request a refund under our “Nothing Found” guarantee, we retain your profile data for 30 days to process the refund and prevent duplicate accounts, after which it is anonymized.

10. Children’s Privacy

• Service not directed to children under 13
• 13–17 may use with parental consent
• Parents may request deletion of any child data via support email

11. International Users

• Data processing complies with GDPR & UK privacy law
• Transfers to US under Standard Contractual Clauses where applicable
• Users may exercise privacy rights under applicable laws

12. Third-Party AI Disclaimer

• Third-party AI services process inputs and outputs to generate personalized program matches, eligibility assessments, and blueprints.
• Outputs are informational; verify accuracy with official program administrators before taking action.
• Inputs temporarily stored for 90 days for audit, service delivery, quota tracking, and improvement.
• We do not use your personal data to train external AI models.

13. Changes to Privacy Policy

• Material changes communicated via email or in-app notification
• Continued use after updates constitutes acceptance

14. Contact

Skyline Digitech LLC

30 N Gould St Ste R, Sheridan, WY 82801

Email: skylindigitechllc@gmail.com

WhatsApp: +1 (716) 306-1529