💳 Refund Policy
Effective Date: [INSERT GO-LIVE DATE] • Entity: Skyline Digitech LLC
Simple, transparent, and built on trust — not fine print.
⭐ Nothing found? Your $1 back. No fine print
If you complete your profile during the 5-day trial and our search returns zero programs or reviewed organizations matched to your location and situation, we refund your $1 sign-up fee.
Refunds apply to the $1 trial fee only, not subscription renewals.
This is rare — most users find multiple options. But if it happens to you, just contact us and we'll process your refund.
1. 📋 What Your $1 Trial Includes
Your $1 sign-up fee gives you a 5-day trial with full access to:
- ✅ Program scanning — across 7 categories (Financial, Housing, Health, Employment, Legal, Food, Education)
- ✅ AI eligibility validation — we check programs against your income, location, and situation
- ✅ Reviewed organizations — including nonprofits and community groups, matched to your area
- ✅ Application templates — step-by-step guidance for programs you may qualify for
- ✅ Personalized dashboard — all your matches in one place
- ✅ During trial: 3 blueprints total — each blueprint covers one life category
- ✅ Premium subscription: 5 blueprints per day — after trial at $34.99/month (introductory price)
After 5 days, your trial auto-renews at $34.99/month unless canceled before midnight on Day 5.
📊 Blueprint Quotas Explained
A blueprint is your personalized report showing programs you may qualify for, application templates, and next steps for one life category.
🎯 Trial Period (5 Days)
3
blueprints total
Includes access to all 7 categories, but limited to 3 complete blueprint generations during your 5-day trial.
⭐ Premium Subscription
5
blueprints per day
Unlock 5 blueprints every day — generate new reports across different categories as your needs change. $34.99/month (introductory price).
What counts as a blueprint? Each time you request a personalized report for a specific category (e.g., Housing, Health, Financial), it counts as one blueprint. You can view previously generated blueprints anytime without using additional quotas.
2. 🔄 When We Refund Your $1
We issue refunds in these specific situations:
📍 Situation A: "Nothing found? Your $1 back." Guarantee
- You complete your profile (income, location, household) within the 5-day trial period.
- Our search returns zero programs or reviewed organizations matched to your location and situation.
- We refund your $1 sign-up fee — no questions asked.
- Refunds apply to the $1 trial fee only, not subscription renewals.
⚙️ Situation B: System Error Prevents Access
- Verified technical error prevents blueprint generation.
- We can't resolve it within 24 hours.
- Refund issued within 3–5 business days.
💬 Situation C: You Change Your Mind (Within 2 Hours)
- Request submitted within 2 hours of payment.
- No programs accessed during that period.
- Proof of payment provided via WhatsApp or email.
- Refund processed to original payment method within 3–5 business days.
⚠️ Important: Once you've accessed your personalized dashboard or any program matches, the 2-hour window no longer applies — you're protected by our "Nothing found? Your $1 back." guarantee instead.
3. 🔄 Trial & Subscription Details
- $1 sign-up fee — 5 days of full platform access with 3 blueprints total.
- Renewal — $34.99/month (introductory price) on Day 6 unless canceled before midnight (your local time) on Day 5.
- Premium quota — 5 blueprints per day after trial. Premium quotas reset daily at local midnight.
- Reminders — We send WhatsApp reminders on Day 2, Day 4, and 1 hour before renewal.
- Cancellation — Cancel anytime from your dashboard (one click) or by replying "STOP" on WhatsApp. No hoops, no phone calls.
- Post-renewal — Subscriptions are non-refundable once the next month has begun and you've had access. (You can still cancel to stop future charges.)
4. 🎁 Service Credits (For Performance Issues)
If your service is delivered but delayed or partially impacted, we may issue service credits instead of refunds:
- Blueprint generation delays exceeding 30 minutes
- Verified delivery or access failures (partial)
Credits are applied to future months and never expire. Contact support to request a credit review.
5. 📩 How to Request a Refund
If you qualify under any of the situations above:
- WhatsApp: Message "REFUND" to +1 (716) 306-1529 with your account email and reason.
- Email: support@lifehustleai.com with subject: "Refund Request — [Your Email]"
- Include: Your account email, date of signup, and reason (e.g., "Nothing found in my area").
Approved refunds are processed within 3–5 business days to your original payment method.
6. 🛡️ Dispute Resolution & Chargebacks
- Please contact us before filing a dispute — most issues are resolved within hours.
- We maintain system logs of profile completion, program matches viewed, blueprint generations, and access timestamps to verify delivery.
- Unauthorized chargebacks may result in account suspension and future service ineligibility.
7. ⚖️ U.S. Consumer Protection
This policy complies with applicable U.S. federal and state laws. If we fail to deliver the service due to verified platform error, you may be entitled to a refund or replacement under consumer protection statutes. Nothing in this policy limits your statutory rights.
⚖️ Auto-renewal and cancellation terms are subject to state auto-renewal laws, including California's Automatic Renewal Law. Please consult an attorney to confirm compliance.
📞 Questions? Need Help?
We're here 7 days a week — real humans, not bots.
Response within 2-4 hours, usually faster.